![]() ![]() If you do receive a call like this from BPO Collections Limited, it is essential to keep calm and level-headed. This strategy enables them to get a higher success rate, known as a contact rate, when calling debtors. But as we said previously in this page, BPO Collections may regularly use different numbers to call you from. The main phone line that BPO Collections will call from is 01. Phone calls are an effective method of collection for creditors as they recruit advisors who feel able to apply pressure (to sometimes vulnerable) customers. There is help at hand, but you should act quickly.īPO Collections may be persistent with phone calls. It is important not to take these letters personally. Letters like this are very standard with every credit provider and not just BPO Collections. A threat of bankruptcy (usually if the debt is over £750). ![]() A county court judgement ( CCJ), issued by BPO Collections Limited if you fail to repay the debt within this tight deadline. ![]() The letter will usually mention what steps will happen if you do not pay the debt in full. You will usually receive a debt letter explaining the total amount of debt owed, any charges and penalties which may have built up, along with a tight timeframe for you to repay the debt in full this is often only seven days. This communication stage sets out their pre-action protocol. Although the Government have come some way to reduce their powers, the main tactic continues: intimidation.īPO Collections may first reach out an introductory phone call and letter after purchasing your debt. These methods can come across as aggressive, and you may have seen TV shows and news articles criticising the heavy-handed nature of debt collectors and bailiffs. They usually follow a debt process which will make them the most profit. Creditors such as BPO Collections use computer systems (often known as customer relationship management systems) to keep on top of their debtors. ![]()
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